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PerfectMail Managed Services
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The PerfectMail Managed Services are ideal for organizations who need effective, accurate and
consistently correct e-mail protection but don't want to own and administer their own antispam
solution.
PerfectMail Managed Services offerings are ideal for SOHO and mid-size businesses, non-profits,
charaties and other organizations who are looking to maximize e-mail productivity while minimizing
risk.
We deliver PerfectMail Managed Services through multiple PerfectMail E4500 appliances and virtual
appliances located in our Class A data center. Infrastructure and network redundancy ensure you
receive fast, reliable and effective protection from spam, viruses and Phishing threats.
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PerfectMail Managed Services Features
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Licensing
| Feature | PM Managed Services | Competitor | Description
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| User License | 10 to 3,000+ Users | |
Per user licensing with no domain charges mean that you only pay for what you need.
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| Domain License | No Restrictions | |
No additional per-domain licenses. Protect any number of domains with no additional per-domain license fees.
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| Antivirus License | Included | |
PerfectMail uses the best of class
ClamAV engine to detect and block viruses. There are no
additional fees for this protection.
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| Mail Servers | Unlimited | | Protect as many mail servers as you like.
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| E-mail Archive | Included | | Built in E-mail Archive provided at no additional cost.
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| Maintenance | Included | | Your managed service solution will always run the latest,
most effective version of PerfectMail available.
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Capacity
| Feature | PM Managed Services | Competitor | Description
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| Recommended Users | 10 to 3,000+ | | PerfectMail Managed Services can be rapidly
scaled up to support 3,000+ users.
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| Archive Size | Approx. 90 days | | E-mail activity history retained for up to 3 months depending on the
volume of messages handled.
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Max. Messages
Per Hour | 100,000+ | | Your service will run on equipment that can
easily handle 100,000+ connections per hour without slowing down.
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Max. Messages
Per Day | 2,500,000+ | | Exceptionally capable hardware means
immediate e-mail delivery with no sign of stress or delay.
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Effectiveness
| Feature | PM Managed Services | Competitor | Description
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| Accuracy | 99.9+% | | Machines in the field routinely deliver well in excess of 99.9% accuracy.
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| Speed | 100,000+ messages/hour | | PerfectMail easily handles spikes in
traffic caused by high volume spamming, e-mail blasts, etc.
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| False Positives | < 1:100,000 | | Customers report false positives below one unwanted reject per 100,000
connections.
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| Uncertainty | < 2% | | PerfectMail typically tags less than 2% of all messages. On many machines the tag
rate is below 0.5%.
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| Traffic Reduction | > 75% | | Customers using PerfectMail routinely
report 75-95+% reduction in the amount of load placed on their e-mail server.
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| Industrial Spam Blocked | Yes | | PerfectMail is very effective at blocking unwanted messages from
industrial (high-volume) spam networks.
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| Infected PC Spam Blocked | Yes | | PerfectMail identifies and blocks unwanted messages from infected PCs.
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| Image Spam Blocked | Yes | | PerfectMail includes an OCR image spam test to block image spam.
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| Desktop Software Needed | No | | PerfectMail is transparent to end users.
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| Server Software Needed | No | | PerfectMail is transparent to protected mail servers.
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| Self Training | Yes | | PerfectMail quickly learns to recognize
your protected users, their peers, valid SMTP hosts, etc. Consequently Black listing and White listing
is (common in other products) is usually not unnecessary.
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Security
| Feature | PM Managed Services | Competitor | Description
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| False Positives | < 1:100,000 | | Automatic recognition of legitimate mail peers means no false positives.
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| Antivirus | Inbound & Outbound | | Full inbound and outbound antivirus protection for best protection.
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| Phishing Protection | Yes | | Safely removes most fraudulent Phishing messages.
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| Virus Signature Updates | Hourly | | Virus signatures updated automatically every hour. Manual check is also available for zero-hour attacks.
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| Dangerous Attachments | Blocked | | Administrator customizable list of
dangerous file attachments by file extension including .com, .bat, .vbs, etc.
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| Built in Firewall | Yes | | Built in firewall means that you can safely deploy PerfectMail on the Internet. Three options are available for unwanted connections; Reject, Drop and Tarpit.
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Management
| Feature | PM Managed Services | Competitor | Description
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| E-mail Archive | Included | | Fully functional e-mail archive is
included with PerfectMail.
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| E-mail Archive Query By | Time, Domain, User or Peer | | Our E-mail
Archive can be easily queried by date & time, user, domain, peer or any combination of the
above.
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| E-mail Message Review | Yes, By Privileged User | | Full e-mail message review and resend capability makes Quarantines unnecessary and facilitates e-mail audit and compliance checks.
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| Management Interface | Web Based | | Simple to use Web based administrator interface with privilege levels for Help Desk, Compliance and Administrator use.
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| Administrator Interface | Web | | All configuration, management and
log review is handled through a simple web interface.
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| Operator Interface | Web | | All operational activity (start, stop
& restart any service, monitor performance, etc.) performed through a simple web interface.
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| Log Files | Full | | Full access to maillog.
Also available; Reject, Accept, Tag, Virus, RBL and other logs.
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| Trouble shooting | 1st Level Help Desk | | First level help desk solves most problems with just a few mouse clicks
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| Desktop Software Required | No | | PerfectMail requires no user agents.
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| Mail Server Software Required | No | | PerfectMail does not install any
software on your mail server.
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| User Involvement | Not Necessary | | PerfectMail learns and adapts to e-mail
threats without user involvement. This saves time and reduces support calls.
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| Setup Time | 15-30 minutes | | PerfectMail appliances can be configured and in service in less than 30 minutes.
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| Administrator Time | 30 min per week | | PerfectMail requires very little
maintenance. Administrators typically spend between 15-30 minutes per week administering PerfectMail.
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| E-Mail Architecture | Any SMTP Mail Server | | Easily fits within most standard e-mail architectures.
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| Compatibility | Any SMTP Mail Server | | PerfectMail can protect any
SMTP compliant mail server including MS™ Exchange, Lotus™ Domino, Novell™ GroupWise,
SendMail™, QMail, Exim, Communigate Pro, Scalix, etc.
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